From the very start we wanted to create a different kind of technology business, and our office locations are part of that too.
Since establishing our global head office in London 2018 we have grown rapidly - to more than 30 people. We have opened our first international office, in Singapore, and a second UK office in Edinburgh. With more locations planned, as we launch globally, there's never been a more exciting time to join us.
Our locations - and structure - enable us to make decisions quickly, deliver scale, and provide hands-on service to clients and partners around the world.
With employee wellbeing at the heart of all of our decision making, each office has also been chosen for its great work-life balance too. Each of our offices feels like Upgrade Pack whilst also reflecting the culture and style of the cities / countries they're based in.
London
The global financial capital, and the literal centre of global timezones, London is where it all began for Upgrade Pack.
Sprawling, connected, and renowned for its FinTech strengths, London offers us an opportunity to combine global business, culture, and travel from our riverside location in Richmond.
Singapore
With a stunning airport, beautiful views, and year-round tropical climate, we chose Singapore as the hub of the Upgrade Pack APAC operation.
Cocktails on hotel rooftops, the nation's famous chilli crab, and hot and humid al fresco dining in the city's best hawker markets... Singapore offers a unique gateway to all of South East Asia.
Edinburgh
The literal birthplace of Upgrade Pack, with two Scottish co-founders. We've carved out our own 'wee' bit of the historic city in the heart of the New Town on George Street.
Come for the whisky, try the haggis, and stay for the 'chat' - Dunediners (not 'Edinburgers' as many people think) are some of the world's friendliest hosts.
We really do. Partly because it's the best way to build a team, but mostly because we've all worked for companies that didn't.
Creating a comprehensive package of benefits was really important to us, and we're proud that every member of the Upgrade Pack team has access to a package that we believe stands head and shoulders above our peers.
"I’ve broken years of routine, set new goals, embarked on a steep learning curve, and rediscovered my passion."
Join us as we continue to scale internationally, expand our partnerships, and build a whole new kind of company. We are currently recruiting for # roles.
Every single role at Upgrade Pack follows the same transparent recruitment process:
Thank you for applying! If we think you might be suitable for the role, based on your skills and experience, we’ll get in touch to arrange an initial telephone interview.
A chance to talk more about the role and understand what you’re looking for in your next move; before moving to face to face interview stage.
The opportunity to talk about your skills and experience in more detail, tell you more about the company and the role, and (most importantly) for you to interview us too.
Before the final interview we’ll set you a small task (we call this a 'Mission') relative to the role you've applied for. With no right or wrong answer - it's simply about seeing how you think, work, and problem solve.
We have a small list of great recruiters already. They've worked with us, or members of our team, for years. They know us, they get our business, and we work to the same terms with each. We're not closed to working with new recruiters but we won't veer from our strictly-consistent terms, which include fixed fee ranges (10-15%), rebate periods, and conditions of contract.
To be considered as a new recruiter for Upgrade Pack please email us.
No speculative CVs will be accepted. No speculative phone calls will be taken. Please respect our time and processes - we'll respect yours in return. Thank you.