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Get in touch. We'd love to chat. We've always got good coffee available.

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David Addison

Corporate Loyalty

Increase customer spend with a pureplay technology that delivers a consistent experience every time.

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Louise Naqvi

PR & Marketing

If you're a journalist with a question about Upgrade Pack, or would like expert opinion from us.

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Charlotte Fincham

Hotel Partners

Increase revenue and provide ultimate customer satisfaction; a win-win situation.

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James Edwards

Airline Partners

Maximise your Passenger Load Factor with our industry-first mobile loyalty mechanic.

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Contact Details

Registered Office

71 Queen Victoria Street
London
United Kingdom
EC4V 4BE

Upgrade Pack Limited is a company registered in England and Wales. Company Number: 11309189. VAT Registration Number: GB 296 5845 42

Global Head Office

26-28 Paradise Road
Richmond
London
United Kingdom
TW9 1SE

+44 20 3972 9304

Please note: we are currently trialling a four day working week. During which, the office will be open from 0730-1900 (GMT / BST) every day from Monday to Thursday only. Emails received on Fridays will be replied to on Mondays. If your email is urgent, please forward it to outofhours@upgradepack.com for an expedited response.

Emails sent to contact@upgradepack.com will be replied to within two business days.

Transforming the way upgrades are attained by the most valued customers and employees of the world’s most innovative companies.