Hello. Bonjour. Hola. Namaste. Hej. Ciao. Guten Tag. Marhaba. Konnichiwa. Nĭ hăo.

Get in touch. We'd love to chat. We've always got good coffee available.

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David Addison

Corporate loyalty

Increase customer spend with a pureplay technology that delivers a consistent experience every time.

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Pepe Badesha

Employee benefits

Deliver real financial rewards to your employees with an unrivalled flight and hotel travel upgrade experience.

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Charlotte Fincham

Partner Manager - Hotels

We partner with Hotel Groups worldwide to increase revenue, and provide ultimate customer satisfaction; a win-win situation.

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James Edwards

Partner Manager - Airlines

Maximise your Passenger Load Factor with our industry-first mobile loyalty mechanic.

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Louise Naqvi

Press enquiries

If you're a journalist with a question about Upgrade Pack, or would like expert opinion from us.

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Contact Details

Registered Office

71 Queen Victoria Street
United Kingdom

Upgrade Pack Limited is a company registered in England and Wales. Company Number: 11309189. VAT Registration Number: GB 296 5845 42

Global Head Office

26-28 Paradise Road
United Kingdom

You can call us on +44 20 3972 9304, from Monday to Friday between 0900 and 1800 (GMT / BST).

Emails sent to will be replied to within two business days.

Transforming the way upgrades are attained by the most valued customers and employees of the world’s most innovative companies.