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Get in touch. We'd love to chat. We've always got good coffee available.

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David Addison

Corporate Loyalty

Increase customer spend with a pureplay technology that delivers a consistent experience every time.

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Louise Naqvi

PR & Marketing

If you're a journalist with a question about Upgrade Pack, or would like expert opinion from us.

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Charlotte Fincham

Hotel Partners

Increase revenue and provide ultimate customer satisfaction; a win-win situation.

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James Edwards

Airline Partners

Maximise your Passenger Load Factor with our industry-first mobile loyalty mechanic.

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Contact Details

Registered Office

71 Queen Victoria Street
United Kingdom

Upgrade Pack Limited is a company registered in England and Wales. Company Number: 11309189. VAT Registration Number: GB 296 5845 42

Global Head Office

26-28 Paradise Road
United Kingdom

+44 20 3972 9304

Please note: we are currently trialling a four day working week. During which, the office will be open from 0730-1900 (GMT / BST) every day from Monday to Thursday only. Emails received on Fridays will be replied to on Mondays. If your email is urgent, please forward it to for an expedited response.

Emails sent to will be replied to within two business days.

Transforming the way upgrades are attained by the most valued customers and employees of the world’s most innovative companies.